Abstract
Team Strategies and Tools to Enhance Performance and Patient Safety® (TeamSTEPPS™) is a patient safety tool developed by the defense industry and based on four competencies:
leadership, communication, situational monitoring, and mutual support. Unfortunately,
there are barriers that prevent TeamSTEPPS from reaching its full potential, including:
(a) lack of administrative support and resources, (b) lack of training focus to address
hierarchal differences and incivility at all levels of health care practice and administration,
(c) inadequate TeamSTEPPS instruction and simulation practices, and (d) educators'
resistance to change from crew resource management concepts. Suggestions for improvement
include providing command and health care agency emphasis for the TeamSTEPPS program,
providing adequate material and personnel resources, designing training that is geared
to trainer implementation at the departmental level, prioritizing and saturating training,
and striving toward a just culture.
KeyWords
To read this article in full you will need to make a payment
Purchase one-time access:
Academic & Personal: 24 hour online accessCorporate R&D Professionals: 24 hour online accessOne-time access price info
- For academic or personal research use, select 'Academic and Personal'
- For corporate R&D use, select 'Corporate R&D Professionals'
Subscribe:
Subscribe to Clinical Simulation In NursingAlready a print subscriber? Claim online access
Already an online subscriber? Sign in
Register: Create an account
Institutional Access: Sign in to ScienceDirect
References
- A chat with Chris Argyris.T + D. 1999; 53: 80-84
- TeamSTEPPS® pocket guide.(AHRQ Publication No. 06-0020-2) Agency for Healthcare Research and Quality, Rockville, MD2006
- Theory in practice: Increasing professional effectiveness.(Reprinted.) Jossey-Bass, San Francisco, CA1992 (Original work published 1974)
- Assessing teamwork attitudes in healthcare: Development of the TeamSTEPPS teamwork attitudes questionnaire.Qual Saf Health Care. 2010; 19https://doi.org/10.1136/qshc.2009.036129
- Seven hidden reasons employees leave.AMACOM Books, New York, NY2005
- TeamSTEPPS: Optimizing teamwork in the perioperative setting.AORN Journal. 2007; 86: 18-22https://doi.org/10.1016/j.aorn.2007.06.008
- TeamSTEPPS: The patient safety tool that needs to be implemented.Clinical Simulation in Nursing. 2011; (Advance online publication. doi: 10.1016/j.ecns.2011.03.002)
- Reducing obstetric litigation through alterations in practice patterns.Obstetrics & Gynecology. 2008; 112: 1279-1283https://doi.org/10.1097/AOG.0b013e31818da2c7
- You cannot leave it at the office: Spillover and crossover of coworker incivility.Journal of Organizational Behavior. 2011; 33: 571-588https://doi.org/10.1002/job.774
- Organizational learning, change and power: Toward a practice-theory framework.The Learning Organization. 2006; 13: 495-524https://doi.org/10.1108/09696470610680008
- Moral distress in academia.Online Journal of Nursing. 2010; 15 (Manuscript 6. doi: 10.3912/OJIN.V0115N003Man06)
- Attitudes towards collaboration and servant leadership among nurses, physicians and residents.Journal of Interprofessional Care. 2009; 23: 331-340https://doi.org/10.1080/13561820902886253
- The evolution of crew resource management training in commercial aviation.International Journal of Aviation Psychology. 1999; 9: 19-32https://doi.org/10.1207/s15327108ijap0901_2
Jacobs, C. M. (2011). Improving patient safety by embedding TeamSTEPPS across the NYCHHC. PowerPoint presentation at the annual meeting of the National Association of Public Hospitals and Health Systems. Retrieved January 3, 2012, from http://www.naph.org/sp/Search.aspx?SearchMode=1&SearchPhrase=jacobs
- Nursing practice: The ethical issues.Prentice Hall, Englewood Cliffs, NJ1984
- Generational differences in distress, attitudes and incivility among nurses.Journal of Nursing management. 2010; 18: 970-980https://doi.org/10.1111/j.1365-2834.2010.01168.x
- Witnessing incivility among employees: Effects on consumer anger and negative inferences about companies.Journal of Consumer Research. 2010; 37: 292-303https://doi.org/10.1086/651565
- Effective interprofessional teams: “Contact is not enough” to build a team.Journal of Continuing Education in the Health Professions. 2008; 28: 228-234https://doi.org/10.1002/chp.189
- Creating sustainable performance.Harvard Business Review. 2012; (Retreived March 2, 2012, from): 93-99
- Mind in society: The development of higher psychological processes.Harvard University Press, Cambridge, MA1978
Article info
Publication history
Published online: May 14, 2012
Identification
Copyright
© 2013 International Nursing Association for Clinical Simulation and Learning. Published by Elsevier Inc. All rights reserved.
